Workflows

Care That Runs Like Clockwork.

Eevi Workflows — Intelligent Automation That Shapes How Care Is Delivered, Every Hour of Every Day

Great care isn’t just about responding well when things go wrong. It’s about the environment you create, the routines you protect, the risks you manage proactively, and the staff you keep safe. Eevi Workflows is the intelligent automation layer that makes all of it possible — connecting your devices, your people, and your care protocols into one seamlessly coordinated system.

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More Than a Nurse Call System. A Platform That Works the Way You Do.

Every residential aged care facility has its own rhythms — the quiet of the night shift, the movement of the morning routine, the particular needs of residents living with dementia, the non-negotiable safety of every staff member working alone.

Eevi Workflows connects directly into your devices and platforms to automate, coordinate, and intelligently manage the care environment around those rhythms. The result is a facility that responds faster, operates more safely, and creates a better experience for residents and staff alike — without adding complexity to anyone’s day.

The Eevi Workflows Feature Suite

Zones — Define Your Care Environment with Precision

Not every part of your facility operates the same way, and your technology shouldn’t treat it as if it does. Eevi Zones allows you to divide your facility into defined areas — wings, floors, memory care units, common areas, or individual rooms — and apply specific rules, alert behaviours, and care protocols to each.

Zones lets you:

Configure alert routing and escalation rules by area
Apply different monitoring sensitivities for high-risk vs low-risk zones
Manage staff assignment and response accountability by zone
Support memory care units with tailored logic distinct from the rest of your facility
Scale easily as your community grows or your care model evolves

The right care protocol in the right place — without manual workarounds or one-size-fits-all settings.

Quiet Modes — Protect Rest. Protect the Environment.

One of the most powerful things technology can do in a residential aged care setting is know when to be quiet. Unnecessary alerts, lights, and noise disrupt residents’ rest, disturb the home-like atmosphere your community works hard to maintain, and contribute to carer fatigue over time.

Eevi Quiet Modes allows you to configure time-based or event-triggered periods of reduced alert activity — automatically adjusting how and where notifications are delivered based on the time of day, the care area, or the needs of individual residents.

Quiet Modes supports:

Night-time alert suppression to protect resident sleep without compromising safety
Reduced audible alerts in sensitive areas such as palliative care or dementia units
Configurable quiet periods tailored to your facility’s shift structure and routines
Automatic reactivation so your team never needs to remember to switch modes on or off

Calmer environment. Better rest. Happier residents — and staff who aren’t worn down by unnecessary noise.

Behavioural Monitoring — See the Pattern Before the Problem

The most valuable insights in aged care often aren’t found in a single event — they’re found in the pattern of events over time. Eevi Behavioural Monitoring analyses resident activity data continuously, identifying deviations from established individual baselines that may signal a change in health, wellbeing, or cognition.

Behavioural Monitoring tracks:

Sleep quality, overnight restlessness, and frequency of night-time rising
Daily activity patterns, movement levels, and time spent in key areas
Changes in call bell frequency or urgency that may indicate emerging anxiety or decline
Periods of unusual inactivity that warrant a welfare check
Longitudinal trends that inform care planning, GP referrals, and family conversations

When your care team can see what’s changing before a resident can articulate it, interventions happen earlier, outcomes improve, and the care you deliver feels genuinely attentive. This is care planning grounded in evidence, not intuition alone.

Wandering — Real-Time Safety for Your Most Vulnerable Residents

For residents living with dementia or cognitive decline, wandering is one of the most significant safety risks in any aged care environment. The moments between undetected exit-seeking behaviour and a potential incident are brief — and every second of early warning matters.

Eevi’s Wandering workflow connects to your real-time location technology and door sensors to provide immediate, reliable detection the moment a resident approaches a restricted area or attempts to exit the facility.

Wandering delivers:

Instant alerts to the Carer App and Smart Annunciator when at-risk residents approach exit points
Real-time location tracking so your team knows exactly where a resident is at any moment
Configurable safe zones and alert thresholds tailored to individual resident risk profiles
Audit trail of movement events to support incident documentation and family communication
Integration with door and access control systems for a seamless safety layer

Your team can respond with confidence and speed. Your residents retain as much freedom and dignity as possible. And your families have the peace of mind they deserve.

Presence & Auto-Acquittal — Verify Care. Reduce Administration. Trust the Record.

One of the most persistent challenges in aged care operations is the gap between care that is delivered and care that is documented. Manual processes are time-consuming, inconsistently applied, and often incomplete. Eevi’s Presence and Auto-Acquittal workflow closes that gap automatically.

When a carer enters a resident’s room and is detected as present, the system can automatically acquit the open event — logging the response, timestamping the interaction, and confirming care delivery without the carer needing to take any additional action.

Presence & Auto-Acquittal delivers:

Automatic detection of carer presence in a resident’s room via RTLS or sensor integration
Automatic acquittal of open alerts when carer presence is confirmed
Timestamped care delivery records created without manual entry
Reduced documentation burden so carers can focus on residents, not paperwork
Reliable audit trail supporting ACQSC compliance, care reviews, and incident management
Management visibility into response patterns and care delivery consistency across all shifts

Less time on documentation. More time on care. And a record your compliance team can stand behind.

Why Workflows Changes Everything

Each of these features is powerful on its own. Together, they form an intelligent layer of care coordination that transforms how your facility operates. Zones give your platform structure. Quiet Modes protect your environment. Behavioural Monitoring gives your clinical team foresight. Wandering keeps your most vulnerable residents safe. Staff Duress protects your workforce. Presence and Auto-Acquittal makes documentation effortless.

And because Eevi Workflows connects directly into your devices and platforms — sensors, RTLS, access control, wearables, and the Carer App — it works within the care environment you already have, not as a separate system to manage alongside it.

Our Solution

What Operators Are Saying

“Intelligently triaging alarms, eliminating false alarms and keeping the place quiet and calm. Intelligently routing alarms, to get the right person at the right time. Detecting carer presence, and offering both traditional and automated presence and completion. Keeping staff safe, night and day, with staff duress and tracking.”

— David Waldie, Founder & Managing Director, Eevi

Proof Points

Deployed across 10,000+ residents in Australian aged care communities
Trusted by leading operators including LDK Seniors Living
Connects seamlessly with Eevi’s full device and platform ecosystem
Cloud-based — no server downtime, always available, always current
Configurable to your facility’s specific workflows, zones, and care protocols
Full audit trail supporting ACQSC compliance and workplace safety obligations
Australian-owned and operated, Brisbane-based support team

Ready to See Workflows in Action?

The best way to understand what Eevi Workflows can do for your facility is to see it running in an environment like yours. Our team will walk you through each feature, show you how it connects to your existing devices and platforms, and help you identify the workflows that will make the greatest difference to your residents, your staff, and your operations.

Let’s talk.

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