Cancellations, returns and warranty claims are covered by eevi’s Customer Terms (PDF):
- Cancelling a service, including any cancellation fee: clause 3.3
- Your rights under the Competition and Consumer Act 2010 (Cth): clause 3.15
- Warranty and returning equipment: the warranty and return clauses in each service description, sections 5 to 8
To cancel a service, email [email protected]. For anything else, call 1300 802 738 or contact us.