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Carers App & Smart Annunciator

Your Team. Informed. Every Moment.

Improving alert management with a simple yet intuitive communication interface, allowing more time to be devoted to residents.

The Eevi Carer App & Smart Annunciator, The Command Centre and Mobile Intelligence That Powers Exceptional Care

Every alert. Every resident. Every response. The Eevi Carer App and Smart Annunciator work together to ensure your care team always has the right information, in the right hands, at the right moment, from the bedside to the nurses’ station and everywhere in between.

Two Tools. One Connected Care Team.

Nurse call. The Eevi Smart Annunciator.

The Command Centre at the Heart of Your Care Operations

The annunciator is not simply a display screen – it is the central nervous system of your entire nurse call operation. Every resident call, every staff response, every care action flows through it. Which is why Eevi built theirs to be cloud-based, intelligent, and genuinely informative.

Where traditional server-based annunciators show only the basics – resident name, location, and alarm duration – the Eevi Smart Annunciator gives your team the full picture, the moment it matters.

Rich Information Display Full Care Context at a Glance

The Eevi Smart Annunciator displays far more than a basic alert. Your team can see:
  • Resident name, room, and location
  • Alarm type and priority level
  • Time elapsed since the alert was raised
  • Which staff member has taken the event
  • Whether a carer is physically present in the room
  • Full event history and response timeline

Customised Configuration Built Around Your Workflows

No two facilities operate identically. The Eevi Smart Annunciator is configurable to match your specific care workflows, alarm priorities, staff structures, and display preferences – so it works the way your team works, from day one.

Automated Alert Management No Manual Reset Required

The Smart Annunciator automates event management – automatically clearing alerts when carers respond and are detected as present, reducing the administrative burden on your team and ensuring your display always reflects the true current state of care across your facility.

Intelligent Triage Calmer Environment, Faster Response

Not every alert is equal, and the Eevi Smart Annunciator knows the difference. Alerts are triaged intelligently and routed to the right team members – reducing unnecessary noise across your facility, protecting the home-like environment your residents deserve, and ensuring your most critical calls receive immediate attention.

Always On - Zero Server Downtime

Because the Eevi Smart Annunciator is cloud-based, there is no server to fail, no scheduled maintenance window, no hours of darkness where alarms can’t be displayed. Your annunciator is live every minute of every day – with updates and improvements deployed seamlessly in the background, never interrupting your care operations.

The Eevi Carer App

Mobile Intelligence for Every Carer on Every Shift

Your carers are rarely at a fixed station they’re moving through your facility, responding to residents, managing multiple priorities simultaneously. The Eevi Carer App keeps them connected to everything they need, wherever they are.

Intelligent Routing Right Person, Right Time

When a resident calls for help, the Carer App doesn’t flood every phone on the floor. It routes the alert intelligently to the assigned carer, the nearest available staff member, or the appropriate responder based on the type of request. If the alert isn’t acknowledged within your set timeframe, escalation is automatic. The result is faster response, less alert fatigue, and a calmer environment for residents and staff alike.

Emergencies or Routine Requests Handled Appropriately

Not every call is an emergency, and the Carer App respects that distinction. Staff can raise emergency responses or routine assistance requests, initiate two-way room-to-room voice communication, and document outcomes — all from the same intuitive interface, without switching between systems.

Complete Events With Confidence and a Full Audit Trail

Every action in the Carer App is timestamped and logged automatically. Staff can dismiss, take, take-and-talk, or complete events with notes — creating a compliance-ready record with no additional administration burden. Your documentation takes care of itself.

Instant Resident Context Every Carer, Every Shift

Agency and casual staff are a reality in aged care today. The Carer App addresses this directly. When any carer picks up a shift, they have immediate access to each resident’s name, photo, room, care level, conditions, preferences, and recent notes. Every resident feels known. Every carer arrives prepared. Continuity of care doesn’t depend on memory or handover notes it’s built into the app.

Proof Points

  • Deployed across 10,000+ residents in Australian aged care communities
  • Used daily by personal carers, registered nurses, and clinical managers
  • Trusted by leading operators including LDK Seniors Living
  • Cloud-based platform — no server downtime, always available
  • Intelligent routing reduces alert fatigue and improves response times
  • Full audit trail supports ACQSC compliance and care planning reviews
  • Australian-owned and operated, Brisbane-based support team

What Operators Are Saying

“EEVI event reporting provides LDK with a lens that meets best practice for Aged Care. The data is provided in various ways to allow for review and historical patterns to assist with pre-emptive risk management of residents. The reporting development from EEVI has been seamless, with the team at EEVI easy to work with.”
Karmen Regan
Karmen ReganNational Care Manager, LDK Seniors Living

Give Your Team the Tools That Make Great Care Possible

Your carers are committed to your residents. The Eevi Carer App and Smart Annunciator give them the intelligence and tools to turn that commitment into exceptional, consistent, documented care — every shift, every day.

Let us show you how the Eevi sensor ecosystem works in a facility like yours.

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