Workflows
Care That Runs Like Clockwork.
Eevi Workflows – Intelligent Automation That Shapes How Care Is Delivered, Every Hour of Every Day
Great care isn’t just about responding well when things go wrong. It’s about the environment you create, the routines you protect, the risks you manage proactively, and the staff you keep safe. Eevi Workflows is the intelligent automation layer that makes all of it possible – connecting your devices, your people, and your care protocols into one seamlessly coordinated system.
More Than a Nurse Call System. A Platform That Works the Way You Do.
Every residential aged care facility has its own rhythms — the quiet of the night shift, the movement of the morning routine, the particular needs of residents living with dementia, the non-negotiable safety of every staff member working alone.
Eevi Workflows connects directly into your devices and platforms to automate, coordinate, and intelligently manage the care environment around those rhythms. The result is a facility that responds faster, operates more safely, and creates a better experience for residents and staff alike — without adding complexity to anyone’s day.
The Eevi Workflows Feature Suite
Zones – Define Your Care Environment with Precision
Not every part of your facility operates the same way, and your technology shouldn’t treat it as if it does. Eevi Zones allows you to divide your facility into defined areas — wings, floors, memory care units, common areas, or individual rooms — and apply specific rules, alert behaviours, and care protocols to each.
Zones lets you:
- Configure alert routing and escalation rules by area
- Apply different monitoring sensitivities for high-risk vs low-risk zones
- Manage staff assignment and response accountability by zone
- Support memory care units with tailored logic distinct from the rest of your facility
- Scale easily as your community grows or your care model evolves
Quiet Modes – Protect Rest. Protect the Environment.
Eevi Quiet Modes allows you to configure time-based or event-triggered periods of reduced alert activity – automatically adjusting how and where notifications are delivered based on the time of day, the care area, or the needs of individual residents.
Quiet Modes supports:
- Night-time alert suppression to protect resident sleep without compromising safety
- Reduced audible alerts in sensitive areas such as palliative care or dementia units
- Configurable quiet periods tailored to your facility’s shift structure and routines
- Automatic reactivation so your team never needs to remember to switch modes on or off
- Scale easily as your community grows or your care model evolves
Calmer environment. Better rest. Happier residents — and staff who aren’t worn down by unnecessary noise.
Behavioural Monitoring – See the Pattern Before the Problem
The most valuable insights in aged care often aren’t found in a single event — they’re found in the pattern of events over time. Eevi Behavioural Monitoring analyses resident activity data continuously, identifying deviations from established individual baselines that may signal a change in health, wellbeing, or cognition.
Behavioural Monitoring tracks:
- Sleep quality, overnight restlessness, and frequency of night-time rising
- Daily activity patterns, movement levels, and time spent in key areas
- Changes in call bell frequency or urgency that may indicate emerging anxiety or decline
- Periods of unusual inactivity that warrant a welfare check
- Longitudinal trends that inform care planning, GP referrals, and family conversations
When your care team can see what’s changing before a resident can articulate it, interventions happen earlier, outcomes improve, and the care you deliver feels genuinely attentive. This is care planning grounded in evidence, not intuition alone.
Wandering – Real-Time Safety for Your Most Vulnerable Residents
For residents living with dementia or cognitive decline, wandering is one of the most significant safety risks in any aged care environment. The moments between undetected exit-seeking behaviour and a potential incident are brief — and every second of early warning matters.
Eevi’s Wandering workflow connects to your real-time location technology and door sensors to provide immediate, reliable detection the moment a resident approaches a restricted area or attempts to exit the facility.
Wandering delivers:
- Instant alerts to the Carer App and Smart Annunciator when at-risk residents approach exit points
- Real-time location tracking so your team knows exactly where a resident is at any moment
- Configurable safe zones and alert thresholds tailored to individual resident risk profiles
- Audit trail of movement events to support incident documentation and family communication
- Integration with door and access control systems for a seamless safety layer
Your team can respond with confidence and speed. Your residents retain as much freedom and dignity as possible. And your families have the peace of mind they deserve.
Presence & Auto-Acquittal – Verify Care. Reduce Administration. Trust the Record.
One of the most persistent challenges in aged care operations is the gap between care that is delivered and care that is documented. Manual processes are time-consuming, inconsistently applied, and often incomplete. Eevi’s Presence and Auto-Acquittal workflow closes that gap automatically.
When a carer enters a resident’s room and is detected as present, the system can automatically acquit the open event — logging the response, timestamping the interaction, and confirming care delivery without the carer needing to take any additional action.
Presence & Auto-Acquittal delivers:
- Automatic detection of carer presence in a resident’s room via RTLS or sensor integration
- Automatic acquittal of open alerts when carer presence is confirmed
- Timestamped care delivery records created without manual entry
- Reduced documentation burden so carers can focus on residents, not paperwork
- Reliable audit trail supporting ACQSC compliance, care reviews, and incident management
- Management visibility into response patterns and care delivery consistency across all shifts
Less time on documentation. More time on care. And a record your compliance team can stand behind.
Why Workflows Changes Everything
Each of these features is powerful on its own. Together, they form an intelligent layer of care coordination that transforms how your facility operates. Zones give your platform structure. Quiet Modes protect your environment. Behavioural Monitoring gives your clinical team foresight. Wandering keeps your most vulnerable residents safe. Staff Duress protects your workforce. Presence and Auto-Acquittal makes documentation effortless.
And because Eevi Workflows connects directly into your devices and platforms — sensors, RTLS, access control, wearables, and the Carer App — it works within the care environment you already have, not as a separate system to manage alongside it.
Proof Points
- Deployed across 10,000+ residents in Australian aged care communities
- Trusted by leading operators including LDK Seniors Living
- Connects seamlessly with Eevi’s full device and platform ecosystem
- Cloud-based — no server downtime, always available, always current
- Configurable to your facility’s specific workflows, zones, and care protocols
- Full audit trail supporting ACQSC compliance and workplace safety obligations
- Australian-owned and operated, Brisbane-based support team
Ready to See Your Facility Through a Clearer Lens?
The best way to understand what Eevi Workflows can do for your facility is to see it running in an environment like yours. Our team will walk you through each feature, show you how it connects to your existing devices and platforms, and help you identify the workflows that will make the greatest difference to your residents, your staff, and your operations.
Let us show you what it looks like in a facility like yours.
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